Maximum Pages Per Postage Type

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• Postage Type & Page Limit

  FIRST CLASS LETTER:  8.5 x 11 - 47 singled-sided pages or 94 double-sided pages  *(Flat Envelope must be selected if there are over 5 single-sided pages or 10 double-sided pages) CERTIFIED MAIL:   8.5 x 11 - 47 singled-sided pages or 94 double-sided ...

• Mail Cut Off Times

  First Class & Certified Mail Mailings submitted before 8PM EST are postmarked by the United States Postal Service the following business day. First Class mail delivery standards typically range between 2 and 4 days. First Class mail is not guaranteed ...

• Troubleshooting Tips

  Please identify a topic below to address your concern: Sending Mail 1. The CaseMail Wizard will not accept my PDF document. Resolution: This problem often occurs when a user attempts to upload a PDF with the incorrect page size. The correct page size ...

• Mail Cancellation Requests

  Mail cancellation requests submitted prior to 4 pm EST Monday through Friday have the greatest chance of success. Requests submitted after this time  are less likely to be canceled. To ensure that an order is successfully canceled please submit a ...

• Sending postal mail online

  Tip: Clicking the + sign will expand the menu bar to view linked icon information. CREATE A CLIENT (This is optional. These are the clients you will be sending mail on behalf of. When a client is created you can associate contacts, documents, and ...