No USPS Delivery Date Or Delayed Status.

No USPS Delivery Date Or Delayed Status.

Hello,

Thank you for reaching out to us. Unfortunately, if the USPS tracking page does not show a delivery or delayed status update, we are unable to provide additional information.

Please understand that this is a common issue with the USPS mailing infrastructure, whether items are mailed offline or through CaseMail. This is one of the reasons why many clients prefer to use CaseMail. Our Certificates of Mailing serve as proof that your attached documents, stamped with our CaseMail ID, were mailed on a specific date.

Once an item is sent out, it is under the control of the USPS. The USPS has been experiencing some delays, and in certain cases, items may have been delivered without being properly scanned at delivery.

If appropriate, we recommend confirming with the recipient that the item was delivered. However, please note that we cannot generate a Certificate of Delivery until USPS sends us the necessary confirmation codes.

We hope this information is helpful, and we appreciate your continued business. If you have any further questions, please don't hesitate to contact us.

Sincerely,
CaseMail Support Team

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