Connecting Clio to CaseMail

Connect Clio to CaseMail

Connecting Clio to CaseMail

Video Tutorial: Connecting to Clio
( For Step by step instructions see below)

Step by Step Tutorial: Connecting to Clio

To authenticate or re-authenticate your Clio connection please follow these simple steps:

· Login to your CaseMail account

· Click on your name located at the top far right corner

· Click on Connect



Select Clio


Approve the CaseMail < > Clio access

You should now see the Clio matters ( icon (3) dots and (3) dashes ) on the left menu bar.



If you do not see the Clio matters icon, follow these steps:

· Log out of CaseMail

· Clear your browser history and cache

· Then log back in.

 

If this does not resolve your issue please let us know.


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